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To submit a general contact inquiry, please submit the form below. For direct contacts, please click here.

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A TNSTEP Intake Coordinator will reach out to you within 2 to 5 business days via phone or email. Please note that, due to a high volume of calls, response times may be slightly longer. During our conversation, we’ll discuss your child’s situation, answer any questions, and work together on a plan to improve their educational outcomes while navigating the special education system, specifically through the Individuals with Disabilities Education Act (IDEA).

To ensure the fastest response, we ask that you leave only one message. Multiple messages for the same inquiry can delay our team’s ability to get back to you in a timely manner.

Please note that due to high call volume, return calls are typically made within 2 business days. Thank you for your understanding.

TNSTEP Administrative Contacts

EXECUTIVE DIRECTOR
Karen Harrison
Phone: (423) 639-8802
Email: [email protected]

DEPUTY DIRECTOR
Communications, Development, and Government Relations
Stephanie Willis
Phone: (423) 639-0125
Email: [email protected]

BUSINESS & PERSONNEL MANAGER
Donna Jennings
Phone: (423) 639-7873 ext. 204
Email: [email protected]

DATA, RESEARCH, & INFORMATION COORDINATOR
Lisa Morelock Gosnell
Phone: (423) 638-3619
Email: [email protected]

Family and Youth Education Specialists

DIRECTOR OF YOUTH SERVICES & INTERIM DIRECTOR OF EAST TENNESSEE SERVICES
Joey Ellis
Phone: (615) 682-3120
Email: [email protected]

DIRECTOR OF MIDDLE TENNESSEE SERVICES
Binlingual (English/Spanish)
Patricia Valladares
Phone: (615) 463-2310
Email: [email protected]

DIRECTOR OF WEST TENNESSEE SERVICES
Early Childhood Specialist
Katherine Williams
Phone: (901) 763-6022
Email: [email protected]

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